Electronic mail or e-mail/email is a method of exchanging digital messages, which consists of content, an author address and one or

more recipient addresses.

Email is absolutely critical to the organizations of all sizes as it is the primary way though which individuals communicate and users

can send files to others inside and outside their organization.

At present, various organizations use email as the backbone for transaction processing, order processing, customer relationship

management, and other mission critical processes. Therefore, email use will continues to grow and will also remain the dominant

form of corporate communication in future.

Benefits

Primary Communications Tool: At present, majority of email users rely more on email than on any other communication modes they

use like telephone, instant messaging, face-to-face meetings, faxes, etc. Because corporate email is used at all times, during normal

business hours, when employees are at home, or by employees in multiple time zones, email must remain continually available.
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